Law enforcement
Patrol operations already generate the information a shift needs. The problem is that it lives in a CAD terminal, three group texts, a whiteboard and one supervisor's memory.
Read the Law enforcement overview →Industries
Different work, the same failure at shift change
A patrol supervisor, a company officer, a console supervisor and a line lead describe the same problem in different vocabulary: the information that mattered was in someone's head when the shift ended.
Choose your operation
Fire and EMS
Long tours and rotating crews make written continuity more important, not less. What one crew learned about a rig, a hydrant or a frequent address has to reach the next crew intact.
Read the Fire and EMS overview →Emergency communications
Communications centers turn over positions continuously. Everything that changed during a shift — an outage, a workaround, a temporary procedure — has to reach the next person on the console.
Read the Emergency communications overview →Private security
Security operations run distributed shifts across many sites, often with different clients and different post orders. Continuity is the product you are selling.
Read the Private security overview →Healthcare
Shift Relay handles the operational side of hospital shift change — facilities, security, environmental services, transport and support operations — not clinical patient handoff.
Read the Healthcare overview →Manufacturing
In continuous manufacturing, the cost of a lost handover is measured in downtime. The incoming shift needs to know what ran, what failed, what was adjusted and what is still open.
Read the Manufacturing overview →Utilities
Utility operations run continuously and the operational state at shift change is complex: switching positions, clearances, outages in progress and equipment awaiting repair.
Read the Utilities overview →Public works
Storm response, snow operations and after-hours callouts all depend on the next crew knowing exactly where the last one stopped.
Read the Public works overview →Bring every shift into one secure workspace
Shift Relay is in early access for organizations that run around the clock. Tell us how your shifts change hands and we will show you the workflow end to end.