Public works

Crew handoff for round-the-clock municipal operations

Storm response, snow operations and after-hours callouts all depend on the next crew knowing exactly where the last one stopped.

The shift-change problem

Public works operations scale up and down quickly. During an event, crews rotate, equipment breaks, and half-finished work is spread across a map. Without a written handoff, the incoming crew spends the first hour rediscovering the situation.

What commonly gets lost

  • Routes and areas partially completed
  • Equipment breakdowns and units out of service
  • Material and supply levels
  • Citizen complaints awaiting follow-up
  • Road, facility and hazard conditions

How Shift Relay supports the workflow

Supervisors open the shift by division, assign crews and equipment, publish the briefing, log conditions and equipment issues during the shift, and publish a handoff showing exactly what remains.

Example use cases

  • Handing off a partially completed route during a storm event
  • Tracking equipment out of service across an extended event
  • Carrying a citizen complaint follow-up to the crew that can resolve it
  • Producing an event summary from the shift log

Security considerations

Organization isolation, role-based access and audit history apply to every record. Exports respect the same roles and boundaries as the interface.

Read the security overview →

Bring every shift into one secure workspace

Shift Relay is in early access for organizations that run around the clock. Tell us how your shifts change hands and we will show you the workflow end to end.