Emergency communications
Communications centers turn over positions continuously. Everything that changed during a shift — an outage, a workaround, a temporary procedure — has to reach the next person on the console.
Turnover in a comm center is often a thirty-second conversation between two people whose attention is already on the radio. Temporary workarounds, partial outages and active advisories are exactly the information most likely to be dropped, and the consequences land on the next caller.
Supervisors open the shift, assign positions, publish the briefing, log outages and procedural changes as they happen, and publish a position-level handoff before relief. Unresolved items stay open across shifts until someone closes them.
Publish a reviewable handoff and track every item to resolution.
Structured shift handoffs →Chronological, filterable, and linked to tasks and assets.
Digital shift log →Versioned briefings with recorded acknowledgments.
Shift briefings and roll call →One task record that survives the shift boundary.
Task carryover →Shift Relay is not a CAD or radio system and does not ingest call data. It provides organization-scoped access control, role-based permissions and audit history for the operational information your center chooses to record in it.
Read the security overview →Shift Relay is in early access for organizations that run around the clock. Tell us how your shifts change hands and we will show you the workflow end to end.