Utilities
Utility operations run continuously and the operational state at shift change is complex: switching positions, clearances, outages in progress and equipment awaiting repair.
A verbal turnover in a control room or field operations center puts a lot of weight on one conversation. Anything partially complete — a clearance, a switching sequence, a repair awaiting parts — is exactly what must be documented, and exactly what is easiest to skip.
Operators and supervisors open the shift, publish the briefing, log switching, outage and equipment events during the shift, and publish a handoff that separates safety-critical information from routine updates.
Publish a reviewable handoff and track every item to resolution.
Structured shift handoffs →Versioned briefings with recorded acknowledgments.
Shift briefings and roll call →Chronological, filterable, and linked to tasks and assets.
Digital shift log →One task record that survives the shift boundary.
Task carryover →Shift Relay does not connect to SCADA or operational technology networks. It stores the operational information your team records in it, with organization isolation, role-based access and an append-only audit trail.
Read the security overview →Shift Relay is in early access for organizations that run around the clock. Tell us how your shifts change hands and we will show you the workflow end to end.